\u25a0Off-Airport Parking
Off-Airport Parking Software That Automates Calls, Bookings, Dispatch, and Revenue
Replace manual operations with an AI-powered platform purpose-built for off-airport parking. Automate every inbound call, optimise shuttle dispatch in real time, prevent overbooking before it happens, and unlock revenue intelligence across every space in your facility. Go live in 14 days.
Trusted by Operators Across 4 Countries
Sydney · Auckland · London · Dubai · Toronto · Singapore
\u25a0The Challenge
The Problem With Manual Parking Operations
Missed Calls, Lost Revenue
Every unanswered call is a lost booking. During peak hours, your front desk handles walk-ins, processes payments, and coordinates shuttles simultaneously. Calls ring out. Voicemails go unchecked. Revenue disappears.
Manual Shuttle Coordination
Dispatchers juggling radios, whiteboards, and gut instinct. Terminal pickups delayed. Customers standing at arrivals with luggage, refreshing a tracking link that doesn’t exist, wondering if they’ve been forgotten.
Overbooking Losses
Without real-time occupancy data, you either overbook and scramble to find overflow solutions at a loss, or underbook and leave money on the table during your most profitable periods.
Zero Revenue Visibility
No yield-per-space metrics. No demand forecasting. Pricing decisions based on last year’s spreadsheet and a manager’s intuition. You’re running a revenue operation blind.
\u25a0Platform
How VaultPark Solves It
AI Voice Agent
Answers every inbound call within two rings. Verifies caller identity against booking records. Handles amendments, cancellations, and payment collection. Sends payment links via SMS during the call. Escalates edge cases to staff with full conversation transcript and recommended resolution. Works 24/7, handles unlimited concurrent calls, and maintains a 94% first-contact resolution rate.
Shuttle Dispatch Optimization
Automated driver assignment based on terminal location, flight arrival time, passenger count, and vehicle capacity. Real-time GPS tracking for every vehicle in your fleet. Customers receive live ETA updates. Dispatchers monitor a single dashboard instead of managing radios. Route optimization reduces fuel costs and cuts average pickup time.
Booking Lifecycle Automation
From initial reservation through checkout and post-stay review. Amendments, cancellations, extensions, vehicle swaps, and companion additions processed automatically. No-show detection triggers automated rebooking of freed capacity. Payment collection, receipt generation, and refund processing happen without staff intervention.
Overbooking Prevention
Real-time occupancy tracking across every zone, lot, and level. Predictive demand modeling uses historical patterns, flight schedules, and seasonal trends to forecast capacity needs. The system caps reservations before physical capacity is reached and alerts operations when projected demand exceeds available space by configurable thresholds.
Revenue Intelligence
Yield per space calculated in real time across every product type. Demand curves visualized by hour, day, week, and season. Dynamic pricing recommendations generated from occupancy forecasts and competitor rate monitoring. 35 dashboards covering revenue, operations, customer service, and fleet performance. Every metric exportable.
White-Label Experience
Your brand on every surface. Custom domain, logo, color scheme, and typography applied to the booking portal, customer emails, SMS notifications, receipts, and mobile check-in. Customers interact exclusively with your brand. VaultPark infrastructure is invisible.
0
Missed Calls
14
Days to Go Live
35
Dashboards
94%
First-Contact Resolution
“We went from three missed calls per hour during peak to zero. The AI voice agent doesn’t just answer phones - it resolves issues, sends payment links, and only escalates what actually needs a human.”
Operations Director, Airport Parking Operator, Sydney
\u25a0FAQ
Frequently Asked Questions
See VaultPark in Action
Book a 30-minute demo. We’ll show you the exact workflow for your operation - from the first customer call to revenue reporting.